Palladio is a very easy application to use; its 'Roladex'-style interface is real-world and intuitive and displays those items of a customers information most frequently required. Since Palladion mimics real-world models, operators require very little training.

The lower half of the interface shows further information for the record currently selected by the 'Roladex'; this part of the screen is divided into further sections which operate like record cards and contain, for example, further address, contact details, mailshot histories and next contact reminders.